Privacy Policy

This Privacy Policy outlines the policies of Piipai OÜ (registry code: 16216009, address: Soola 7, Tartu 51004, Estonia; email: info@piipai.com; tel: +372 5351 1884) regarding the collection, use, and disclosure of your information when you use our website https://piipai.com (the "Service"). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

1. Collected Data

We collect and process the following data:

  • name

  • email address

  • mobile number

  • company name

  • job title

  • number of employees

  • country.
2. How We Use Your Data

We use your data for the following purposes:

  • responding to user inquiries (including via email)

  • collecting and analyzing customer feedback (e.g., through post comments)

  • managing user-to-user comments

  • ensuring website security

  • resolving disputes.

If a user posts comments or reviews, these may be publicly visible. We ask that you do not share sensitive personal information in your comments.

If we wish to use your data for any other purpose, we will ask for your prior consent and will use the data only for the purpose for which the consent was granted, unless otherwise required by law.

3. How We Share Your Data

We share your data with third parties only in the following cases:

  • partners

  • for data collection and processing.

4. Data Retention

Personal data is retained only as long as necessary for the purposes for which it was collected or as required by law.

5. Children’s Data

Our services are not intended for children under 13. If we learn that we have collected data from a child under 13, we will delete it. Contact us at info@piipai.com.

6. Your Rights

You have the following rights regarding your data:

  • access the personal data we have collected

  • request the correction or deletion of your data

  • receive a copy of your data

  • restrict or object to the processing of your data

  • request the transfer of your data to another service provider

  • withdraw previously given consent

  • file a complaint with the data protection supervisory authority.

If you wish to exercise any of these rights, please contact us at info@piipai.com. We will respond to your request within 30 days.

Please note that if you do not allow us to collect or process the necessary personal data, or if you withdraw your consent, we may not be able to provide certain services for which that data was collected.

7. Cookies

Our website uses cookies. To learn more, see our Cookie Policy.

8. Security

We take appropriate technical and organizational measures to protect your data from loss, misuse, and unauthorized access.

9. Third-Party Links and Data Use

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Legal Basis for Processing (Pursuant to GDPR)

We process your personal data in accordance with GDPR. Processing is based on consent, contract, legal obligation, or legitimate interest.

11. Data Protection and Complaints

If you have questions about data protection, please contact us:

Piipai OÜ

Soola 7, Tartu, Eesti

Email: info@piipai.com

Phone: +372 5351 1884

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate.

Last updated: 07. May 2026

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Klienditeeninduse juht
Analüüsida statistikat ja koostada täpseid aruandeid.
Luua pühendunud kliendid ja hõlbustada orgaanilist kasvu.
Määrata selge missioon ja rakendada strateegiaid, mis on suunatud sellele missioonile.
Pidada täpset arvestust ja dokumenteerida klienditeeninduse toimingud ja arutelud.
Parandada klienditeeninduse kogemust.
Võtta vastutus klientide probleemide eest ja viia probleemid lahenduseni.
Teenindusprotseduuride, poliitikate ja standardite väljatöötamine.
Värbab ja arendab klienditeenindajaid ning edendab keskkonda, kus nad saavad julgustamise ja volituste andmisega silma paista, hoiab töökorraldust vastavalt prioriteetidele.
Pakkumine
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Customer Service Manager
Job Offer
Analyze data and create accurate reports.
Build strong customer relationships and support growth.
Define and implement strategies aligned with company goals.
Maintain clear records of customer interactions.
Enhance the customer service experience.
Resolve customer issues effectively.
Develop service procedures and standards.
Recruit, train, and empower customer service team members, ensuring priorities are managed efficiently.
Overlay Image
Customer Service Manager
Analyze data and create accurate reports.
Build strong customer relationships and support growth.
Define and implement strategies aligned with company goals.
Maintain clear records of customer interactions.
Enhance the customer service experience.
Resolve customer issues effectively.
Develop service procedures and standards.
Recruit, train, and empower customer service team members, ensuring priorities are managed efficiently.
Job Offer
Overlay Image